Return Policy

We get it, things don't always work out! We're here to help get it right! We offer Store Credit for Returns. Please reach out to us with any questions regarding sizing, we'd love to help!

Please carefully review our Return Policy and Instructions below before sending your item back. 

Feel free to email us at thegirlfriendcompany@gmail.com with any questions. 

RETURNS:

  • NO RETURNS ON ALL SWIMWEAR!!!
  • Items discounted 40% or greater will also be considered Final Sale. No exceptions.
  • The term "Final Sale" means an item can not be returned or exchanged. 
  • All returns must be received within 60 days of the original purchase date.
  • Please include your name and order # in your return package.
  • Unworn, unwashed, unaltered items may be returned as long as the original tags are attached.
  • If items are returned appearing worn, with makeup, deodorant or animal hair on them, machine washed, smelling of cigarette smoke or fragrances, damaged, tags not attached, received beyond 30 days from the order date or that are Final Sale, they will not be accepted. We will contact you to pay to ship them back to you or we will donate them to charity after 30 days. 
  • Seasonal Gift Purchases: Orders placed after November 15th - Extended Return Date: Returns must be received by January 10th to receive store credit.  

SHIPPING BACK YOUR ORDER:

  • Please ship returns to: 2505 NE Indian Pointe  Lee's Summit Missouri 64086
  • Please utilize the resealable mailer bag for clothing if possible.
  • Please communicate your desire to exchange or return your item either via email (sales@thegirlfriendcompany.com) or with a note included with your return or exchange package.
  • We are not responsible for any returns that may be lost or damaged in transit.
  • All returns will be processed within 3-7 business days after receipt. You will receive an email confirmation with your store credit once processed.
  • RECOMMENDATION:  When shipping back a return or exchange to us, please obtain a tracking number for your own protection.  

SOMETHING WRONG?

Upon receipt, please inspect your order immediately. 

  • If you believe you have received DEFECTIVE merchandise, you must contact us within 3 days at thegirlfriendcompany@gmail.com so we may address the issue. 
  • We cannot make exceptions once you have had the merchandise in your care for a longer period, have removed the tags, washed it or worn it. 
  • We inspect every single item that comes through our warehouse to try to avoid such issues wherever possible.